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REVIEWS  

Customer Reviews

FROM FLORES(Tikal) TO BELIZE CITY

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person KAROL DANIELA SEGURA SANABRIA

date_range 03/03/2019 7:00am

FROM ANTIGUA TO COPAN RUINAS

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person Hilmar Guckert

date_range 02/04/2019 4:00am

FROM LANQUIN TO PANAJACHEL(Via Green Route)

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person Abdul Hadi

The drive was beautiful, Olivia helped us book online and communicated very well throughout and gave us all the info we needed including the meet up point and contact info.

date_range 01/04/2019 8:00am

FROM FLORES TO LANQUIN - SEMUC CHAMPEY

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person Abdul Hadi

Communication in booking the trip was great and the map and location provided through email was exceptional too. Only reason I took off one star was that the drivers expected a ticket at the meet up point and we were not given one so it was a little difficult to figure out who we are going with and thought for a little while that we got scammed. Aside from that the driver was friendly and nice and even though we ran into a road block political protest the driver got us to our hostels in time

date_range 01/02/2019 8:00am

FROM PANAJACHEL TO LANQUIN(Semuc Champey)

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person France Chenevier

the driver was really good, the logistics well done especially as we were continuing to semuc but the seats were terrible and not very comfortable as the bus was full

date_range 12/21/2018 8:00am

FROM FLORES(Tikal) TO BELIZE CITY

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person Alexa Dugan

Bus was cramped and hot. The bus driver didn’t give any information about stops, if there was food, etc.23 left late. This was not the shuttle we expected as from the pics on the website. Overpriced for what was offered. But it did it’s job of taking us where we needed to go.

date_range 11/30/2018 7:00am

FROM LANQUIN TO FLORES

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person Jessica Lutz

We traveled through Guatemala on a few trips with Marvelus Travel, to Antigua, Panajachel, and Flores. The team was very responsive, kind, and flexible as we worked to accommodate some late changes in our itinerary due to the weather. The only thing that was a little confusing was regarding the vouchers/tickets that were sometimes asked for by the drivers. We were able to work it out without a problem, but I recommend sending Marvelus Travel an email to confirm what you need before your trip, just in case. I highly recommend booking your travel with Marvelus Travel! They are a pleasure to work with: clear pick up times, clear trip options, easy to book, and super responsive. Special thanks to Daniel and Olivia!

date_range 11/22/2018 8:00am

FROM LANQUIN TO FLORES

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person Miguel Angel Aguilar Salazar

I had a good trip with your company, I only would recommend that you must inform us about all the the process like changing of the bus. I was very concern about my luggage if this one would not be transferred properly. Besides that, all would be perfect!

date_range 11/24/2018 8:00am

FROM ANTIGUA TO EL TUNCO BEACH

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person Tiffany Rudd

Full vehicle,so very uncomfortable as lots of tall people. Great service tho,and Julio was really nice.

date_range 11/10/2018 8:00am

FROM FLORES(Tikal) TO BELIZE CITY

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person Luis Martinez

We did get to our destination as expected. Samuel, our driver, wasn't necessarily the safest person in the world to drive. I wouldn't recommend your services, as you have no direct responsibility for the actual service render.

date_range 09/24/2018 7:00am

FROM ANTIGUA TO CHICHICASTENANGO TO PANAJACHEL

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person Alexandra Pagé

All went well! They were on time and the drive went well! Thank you

date_range 09/23/2018 7:00am

FROM LANQUIN TO ANTIGUA

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person stuart williams

I had a drop off location confirmed with them, and they ended up dropping me off at a completly different location, on the other side of town!

date_range 09/11/2018 8:00am

FROM ANTIGUA TO COPAN RUINAS

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person stuart williams

date_range 09/01/2018 4:00am

FROM LANQUIN TO ANTIGUA

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person Alex Shatzov

After 2 hours they change the bus to LOW level bus for a 7 hours more It wasn't pleasant trip Alex.

date_range 08/10/2018 8:00am

FROM PANAJACHEL TO ANTIGUA

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person Anja Hennig

date_range 07/20/2018 4:00pm

FROM ANTIGUA TO CHICHICASTENANGO TO PANAJACHEL

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person Anja Hennig

I’m very disappointed with Marvelus Travel and the service we received. We booked both Antigua - Chichi - Pana and Pana - Antigua with Marvelus Travel and we’re happy to pay the premium price expecting a good service. In Chichi - we were asked to be back at the bus for 1:50 just to find out that we had to change bus and the new bus did not arrive until 2:45. The new bus was of much less quality than the first one making the ride uncomfortable. The driver did not know where everyone was going to in Pana so the drop off was very chaotic so we ended up walking. The Pana - Antigua was terrible. We arrive at the office at 3:45 as agreed via email but no bus showed by. The guy in the Marvelus office started making nervous phone calls when the bus still hadn’t shown up at 4:25. He then dropped us off near the gas station at 4:45 (that’s 1h after the agreed meeting time!) to join the bus of another company. The bus was sticky. When arriving in Antigua we learned that there is only one drop off point - not the door to door service we had booked. We went with the more expensive Marvelus Travel expecting good service and are very disappointed with the the experience. I expect a partial refund of costs based on the terrible experience.

date_range 07/19/2018 7:00am

FROM TIKAL RUINS TO BELIZE CITY

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person Andrew Tofa McCirmick

Pick up was great, on time and was in a local van. We only had one other pickup on our way to meet the main van that was taking us to Belize City. That van that we transferred to was another older vehicle, beat up with narrow seats. It was operated by another company, which didn't surprise us, but we were never told. Upon crossing the boarder into Belize, we did the normal walk across with our luggage, but our van wasn't approved to continue onto Belize City and then onto Mexico. We were left at the boarder for 2 plus hours as our driver went to San Ignosis to get another vehicle to come back and pick us up, one that could pass an inspection...no problem if they had communicated this is what was happening.

date_range 07/09/2018 7:00am

FROM PANAJACHEL TO ANTIGUA

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person Jules Young

date_range 07/10/2018 9:00am

FROM FLORES ISLAND TO PALENQUE RUINS

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person Gerd Fricke

date_range 07/05/2018 8:00am

FROM PUERTO VIEJO TO BOCAS DE TORO

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person Glenn Black

We ultimately cancelled the shuttle because our plans changed. However, the entire process of booking was amazing and the customer service even after the cancellation was terrific. I want to give a shout out to Olivia who was patient and helpful with the intricacies of what we needed to set up shuttle services. She went over and above in understanding the situation and giving us detail that I needed because the plan we were making was being done while we were still in the USA and I had no real idea of the geography. Again, very grateful.

date_range 02/26/2019 6:00am

FROM LA FORTUNA TO TAMARINDO

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person Matteo Meschi

date_range 01/10/2019 8:30am

FROM LA FORTUNA(Arenal) TO SAN JOSE

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person Vinay Kishore

Punctual and quick :-)

date_range 12/17/2018 8:30am

FROM SAN JOSE TO LA FORTUNA

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person Vinay Kishore

Punctual and quick :-)

date_range 12/15/2018 2:30pm

FROM SAN JOSE TO TAMARINDO BEACH

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person Russell Fletcher

date_range 08/22/2018 2:00pm

FROM LA FORTUNA TO MANUEL ANTONIO BEACH

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person Kim Ignacio

Safe & reliable! PURA VIDA!

date_range 08/19/2018 8:00am

FROM SAN CRISTOBAL DE LAS CASAS TO PANAJACHEL

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person Jean Fraser

The shuttle driver in San Cristobal de Las Casas was over 1 hour late picking us up. There was no answer at the Marvelus Travel 24/7 phone number. The driver from San Cristobal to the Guatemalan border was a good and safe driver. The driver from the Guatemalan border to Panajachel was terrible and very unsafe. He drove way too fast, passed approaching corners, tailgated the vehicle in front, and seemed to be racing with another driver. It was an extremely stressful and often terrifying experience. I would never travel with Marvelus travel again.

date_range 02/09/2019 7:30am

FROM SAN CRISTOBAL DE LAS CASAS TO PANAJACHEL

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person Cheryl Yates

The shuttle driver from San Cristobal de Las Casas to the Guatemalan border was over one hour late for pick up at our hotel. However, he was a good and safe driver. There was no answer at the 24/7 phone number to inquire about the late pick up. Very disappointing. The shuttle driver who drove us from the Guatemalan border to Panajachel was terrible! He drove much too fast and appeared to be racing the driver of the shuttle going to Antigua. It was a terrifying experience! I will never book a trip with Marvelus Travel ever again based on my experience.

date_range 02/09/2019 7:30am

FROM CHETUMAL TO FLORES GUATEMALA

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person Chak Man SO

date_range 12/29/2018 6:00am

FROM COMITAN DE DOMINGUEZ TO PANAJACHEL

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person Julieta Veronica Rivero Lopez

There were blockings in the highways on the Mexican side, which of course were not fault of the transporting company. They found the way to pick us up in an alternative place and even found the way to overpass the blocking near to the Guatemala border. On the Guatemala side, the driving from the driver was very agressive and we needed to ask him to slow down for safety reasons.

date_range 11/06/2018 8:30am

FROM SAN JUAN DEL SUR TO LIBERIA

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person Guy Drapeau

Tout s'est trés bien passé. Bons véhicules, bons chauffeurs, l'horaire a ètè respecté. J'ai bien aimé l'accès WiFi dans le véhicule,

date_range 01/23/2019 6:00am

FROM BELIZE CITY TO FLORES

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person Luis Martinez

Our regular schedule shuttle never showed up. We were told that the driver would be at least 3 hours late and to take a chance of getting stuck in Belize City. On the positive side, San Juan Transp. made arrangements to get us out of there on some alternative bus. Not the kind of reliability one expects being in a place where we had no desire to spend time.

date_range 09/27/2018 10:00am

SAN PEDRO SULA Honduras TO LEON Nicaragua

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person Thomas Stoller

The bus was 1.5h late and dropped us at the gas station north of León. Not exactly what was promissed.

date_range 08/31/2018 5:00am

FROM LA CEIBA To COPAN RUINS (via San Pedro Sula)

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person Edwin Zwanenbeek

The time mentioned on the website was completly of. Not realistic at all. The place we needed to be in La Ceiba was not correct and we needed to do a lot of work under time pressure to be on the right plave.

date_range 11/29/2017 9:30am

FROM CHETUMAL TO FLORES GUATEMALA

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person EDGAR ROJAS

Buena atención y acompañamiento en los trámites con aduanas. El transporte fue conducido con velocidad controlada y sin sobresaltos. Nos ayudaron en la compra de boletos a tonal. Gracias

date_range 03/28/2018 6:00am

FROM PALENQUE TO FLORES

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person Maryvonne Le Hir

I didn't know than I had to leave the bus to take a collectivo in Guatemala. Talking with others travelers I've learnt I paid a very high price for the travel, much more than the m who paid 500 pesos mexicanos.

date_range 01/26/2018 6:00am

FROM SAN CRISTOBAL DE LA CASAS TO PALENQUE

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person Ole Rasmussen

date_range 07/20/2017 4:00am

FROM PALENQUE TO SAN CRISTOBAL DE LAS CASAS

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person Markus Pueschel

date_range 12/31/2017 8:00am

FROM PALENQUE TO FLORES

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person Laurent Da Silva

I paid 90 USD to cross the border between Mexico and Guatemala. Itis really expensive but ok, to have a shuttle from Palenque to Flores i think it's the Price. We had a car full of people with pour bags on pour knees, we had to pay a fee to cross Chiapas, we were 7 butonly "gringos" had to pay. Then we grosses the border by boat?! The driver paidus a public bus ticket. My girlfriend we rescared the whole time, this is unacceptable. I want a full Régine.

date_range 11/26/2017 7:30am

FROM PALENQUE TO FLORES

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person glenosborne

everything went smoothly.

date_range 08/31/2017 6:00am

FROM ANTIGUA TO CHICHICASTENANGO TO PANAJACHEL

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person VAIOS MORELAS

date_range 04/19/2018 8:00am

FROM PANAJACHEL TO ANTIGUA

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person VAIOS MORELAS

date_range 04/20/2018 4:00pm

FROM ANTIGUA TO COPAN RUINAS

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person VAIOS MORELAS

date_range 04/21/2018 4:00am

FROM FLORES TO TIKAL RUINS PARK (Round Trip)

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person VAIOS MORELAS

date_range 04/26/2018 8:00am

FROM FLORES TO CHETUMAL MEXICO

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person VAIOS MORELAS

date_range 04/28/2018 7:00am

FROM ANTIGUA TO EL TUNCO BEACH

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person Kyle Braden

Comfortable, cool, picked up at hostel, dropped in town. Easy trip for CA traveling. Would recommend.

date_range 04/03/2018 8:00am

FROM FLORES TO CHETUMAL MEXICO

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person EDGAR ROJAS

La atención del personal es muy buena y el transporte adecuado. Se dio información con precisión sobre la forma de pasar las fronteras de Belice y Guatemala; ademas de apoyarme en la compra de boletos a Tikal.

date_range 03/30/2018 7:00am

FROM FLORES(Tikal) TO BELIZE CITY

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person Céline Landman

I had used Marvelus Travel before when going from Nicaragua to Honduras and the service was fabulous. Unfortunately this time was no where near the same. We waited for over an hour initially, half an hour of that was expected but as time went on I got concerned so called the 24hour help number. It sounded like I woke the guy up and he had little clue what I was talking about and wasn’t helpful at all. Finally a guy pulled up in a van, told us that Marvelus is an old company and there is a new one now, told us to get in and he would take us. After much deliberation about the company and pre payment, he finally took us to a different shuttle in the Main Street. We were offloaded into the new shuttle, which had the smallest seats and was extremely cramped, having to step over bags in the isles. Again, given no information we started the trip. The driver was nice when spoken to however had limited English so communication was hard. We only ended up stopping once at the start of the trip and then didn’t stop again for any food or water breaks until AGAIN we had to change from the shuttle to the bus to get to Belize city. This service was far from what is advertised and to be honest I thought I was paying more for the service and in the end it would of been better just to get the bus which I will be recommending to people in the future.

date_range 03/02/2018 7:00am

FROM LANQUIN TO ANTIGUA

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person Céline Landman

date_range 01/09/2018 8:00am

FROM FLORES TO LANQUIN - SEMUC CHAMPEY

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person Céline Landman

The trip took really long and had a stopover in Coban we did not know about. We got there eventually though.

date_range 01/06/2018 8:00am

FROM ANTIGUA TO CHICHICASTENANGO TO PANAJACHEL

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person Markus Püschel

date_range 01/04/2018 7:00am

FROM FLORES(Tikal) TO BELIZE CITY

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person Jacob Lewis

Great service. Friendly driver and although no English, communicated everything as best he could. Highly recommend.

date_range 11/14/2017 7:00am

FROM GUATEMALA CITY TO FLORES

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person alix ponchon

We travelled from Belize City to Panajachel in Guatemala with Marvelus Travel and they were very attentive toour needs and present via email all along the way. Very impressed with their services, would recommend.

date_range 10/06/2017 10:00pm

FROM GUATEMALA CITY TO SAN SALVADOR

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person YuriiYakovyna

date_range 10/03/2017 6:00am

FROM FLORES(Tikal) TO BELIZE CITY

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person Hagen Bunkenburg

The Tour was Good organized, but the departure time was 2 before, the time i booked the tour.

date_range 10/01/2017 7:00am

FROM PANAJACHEL - CHICHI MARKET - PANAJACHEL

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person Ursula Strasses

date_range 08/13/2017 8:00am

FROM EL TUNCO BEACH TO ANTIGUA

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person Steven

Walter I had some difficulty at the border with an immigration issue. The driver was very patient and helpful getting it resolved. Also, he took me directly to my hotel in the dark through the very narrow streets of Antiguad me out at the norder crossing.

date_range 05/16/2018 1:00pm

EL TUNCO El SALVADOR TO ANTIGUA

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person georgios politis

The service went ahead with just myself, which im grateful off. The shuttle was only 20 min late, the driver was very good and he helped me out at the norder crossing.

date_range 08/14/2017 1:00pm

FROM LA CEIBA To COPAN RUINS (via San Pedro Sula)

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person Edwin Zwanenbeek

The time mentioned on the website was completly of. Not realistic at all. The place we needed to be in La Ceiba was not correct and we needed to do a lot of work under time pressure to be on the right plave.

date_range 11/29/2017 9:30am

FROM COPAN TO ANTIGUA

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person Edwin Zwanenbeek

Because the van was too small for all the people for such a long drive. I'm short and I couldn't sit normal with my legs, but side ways for theen tire trip. Also it took way longer than it was supposed to. The driver on the other hand was great!:)

date_range 11/17/2017 12:00pm

FROM SAN JUAN DEL SUR - MANAGUA

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person Kyle Braden

Driver was very professional, drove with care and turned up on time

date_range 04/14/2018 9:00am

FROM SAN JORGE RIVAS TO LEON CITY

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person Scott Lougheed

date_range 03/27/2018 10:00am

FROM MANAGUA TO GRANADA

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person Danielle Shaw

Didn't show up! Absolutely terrible. Don't use.

date_range 03/31/2018 11:00am

FROM SAN JORGE RIVAS TO LEON CITY

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person Theophile MORICE

Very bad service, lack of punctuality and stop in every cities when you are selling a transfer from one city to another

date_range 03/28/2018 10:00am

FROM SAN JORGE RIVAS TO LEON CITY

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person Alienor Durot

The travel should be 3.5 hours and it took 5 hours. But the most thing is that the driver was very disrespectul, he did not help me to put my lugage to the top of the van and after he was laughing about me. I will never travel again with you and I will put a comment on tripadvisor to alert people.

date_range 03/13/2018 10:00am

FROM MANAGUA CITY TO SAN JUAN DEL SUR

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person James Fleming

I would have liked to know where the pick up was. There were some vans picking people up in front of the ferry and others were getting people at the parking lot inside the gate. At first no one knew the pick up location until the man at the info booth inside the gate told me the location. Why is it that you wouldn't have the name of your business somewhere on the van?

date_range 02/28/2018 10:00am

FROM MANAGUA CITY TO SAN JUAN DEL SUR

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person Heidi Allen

The bus was scheduled for 11:00 but they said ot could be as late as 11:30. It actually came at 11:40. I was a little cunclear on exactly where to catch the bus and I had to call the company a few times before someone answered. It took much more than the advertised amount of time to reach our destination. The drivers were friendly and the bus was comfortable.

date_range 02/19/2018 11:00am

SAN JUAN DEL SUR TO LEON CITY

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person Heidi Allen

On time pickup, comfortable and safe minibus, friendly drivers.

date_range 02/22/2018 9:30am

FROM SAN JORGE RIVAS TO LEON CITY

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person Victoria Meliska

date_range 02/16/2018 10:00am

FROM MANAGUA TO LEON CITY

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person Jeanne Harborne

Overall fine. A little cramped but driver was friendly and helpful.

date_range 02/08/2018 1:00pm

FROM MANAGUA TO LEON CITY

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person Ulrike Wohlleben

date_range 02/03/2018 1:00pm

FROM MANAGUA CITY TO SAN JUAN DEL SUR

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person Rimma Halperin

Bus was on time . Stopped for brakes and arrived on time.

date_range 02/02/2018 11:00am

FROM SAN JORGE RIVAS TO LEON CITY

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person Brenda Wall

Hi - Good deal, but for Seniors it would be good to have specific seats reserved near the front of the mini-bus. Gracias

date_range 01/30/2018 10:00am

FROM LEON TO SAN JUAN DEL SUR

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person Markus Püschel

date_range 01/04/2018 7:00am

FROM SAN JORGE TO GRANADA

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person Helen Beasley

date_range 12/05/2017 10:00am

FROM LEON CITY TO MANAGUA CITY

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person David Avant

date_range 12/03/2017 9:00am

FROM MANAGUA TO LEON CITY

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person Desiree Lopez

Bus was on time! Was a little confusing at first as where the pick up location would be but received a quick email response. Felt safe and driver was pleasant!

date_range 09/08/2017 1:00pm

FROM LIBERIA TO SAN JUAN DEL SUR

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person GIL CASTILLO OCHANDO

date_range 12/03/2017 9:15am

FROM MONTEVERDE TO SAN JUAN DEL SUR

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person Rossa Lundberg

date_range 12/15/2017 5:30am

FROM SAN JOSE TO RIVAS

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person Lisa Herekiuha

Buses are really comfortable, wifi works well and they have an app for movies but it’s all Spanish, person comes on and sells sandwiches and drinks pretty basic but cheap, bathroom on board, well organised at the San Jose terminal with friendly staff.

date_range 11/24/2017 6:00am

FROM SAN JORGE TO GRANADA

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person Susan Trevallion

date_range 11/15/2017 10:00am

FROM LIBERIA TO SAN JUAN DEL SUR

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person Dominica Leonard

date_range 10/19/2017 9:15am

FROM SAN JUAN DEL SUR - LIBERIA - MONTEVERDE (COSTA RICA)

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person Lucy Hedley

Friendly staff, safe driving, really efficient

date_range 09/08/2017 6:00am

PANAMA CITY - SAN JOSE COSTA RICA

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person Jose Manuel Cobo del prado garcia de Leonardo

Nada de lo que pusisteis en vuestra propaganda es verdad y además de pasar muchas horas más en el bus de me cobraron 130$ por ir y volver a Panamá

date_range 12/15/2017 11:00pm

FROM SAN JOSE TO PANAMA CITY

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person Jose Manuel Cobo del prado garcia de Leonardo

La propaganda de vuestra web es falsa. Pone que desde San José a Panamá City tarda 10 horas y en clase ejecutiva, tarda 15 horas y el bus solamente tiene clase turista.

date_range 12/12/2017 12:00pm